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Delivery Check


Our delivery service promise

Our promise is to give you first class service, getting you the products you want, when you want them. In order to meet this service standard will carrying around 4,000 active stock lines, distributed from one of two centres in the UK. Our target is to deliver within three days or sooner for most orders. Specialist or larger items of floor cleaning machinery and kitchen equipment may take longer than this; you should allow up to seven working days.

Free delivery

All orders over £75 goods value (excluding VAT)1 will be carriage free.

Delivery charges

Our delivery charges are based on a weight value. No additional carriage charges become due where the original order is part delivered.

Charges schedule Up to 20 kilos Kilo rate over 20kg
Orders from and over £75.00 (Nett order value)1 Free Free
All other orders £7.95 + VAT per order 21p + VAT per kilo

We regret that an additional delivery charge over the standard charge will apply to all orders accepted for delivery in the Scottish Highlands, defined as: Argyll and the Islands; Caithness and Sutherland; Inner Moray Firth; Lochaber, Skye and Western Ross; and Moray

All delivery charges are subject to change without notice.

Delivery Policies

Our main delivery policies are as follows:

  • Orders will only be accepted for delivery within the Great Britain mainland; we are unable to accept orders for Northern Island, the Channel Islands, the Isle of Man or Isle of Wight.
  • Orders placed after 5 pm Friday and over the weekend will be processed on the following Monday, or the next working day, if this is a bank holiday.
  • All deliveries will be made within weekday working hours, normally 8.00 am to 6.00 pm, Mondays to Fridays and excluding bank holidays.


1 The net goods value (excluding VAT) is calculated after the application of redeemed Gopher Vouchers, but ignores the value of redeemed Gopher Points




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